Ticketing support

Find the right answer before writing to us.

This page guides you according to your situation : missing tickets, invoice, refund or question related to the organizer.

Find your tickets Contact the organizer Invoice & refund
Guided path
Tickets not foundCheck your spam folder and then find them in your ResEvents area.
Question about the eventFor schedules, how the event runs or organization details, find all the information on the event page.
Other ticketing questionWe are always here to help.

First choose your situation

Select the topic that matches your request. We immediately display the right answer to save you as much time as possible.

Choose your case to immediately see the appropriate answer. The form is displayed only for item 5.

Tickets introuvables

Can you not find your tickets ?

In addition to being sent by email, please also check your spam folder; your tickets are available in your personal ResEvents area.

Once logged in via this link, click on My account and then on My purchases to find your tickets.

Question about the event

Question about organization, how it runs, schedules…

Please contact the organizer directly for this question. Their contact details are on your ticket.

If you do not yet have a ticket, please contact the organizer via their social networks or any other means of communication provided by the organizer.

Invoice

Would you like an invoice for your purchases ?

By logging into your ResEvents account via this link, you can configure your company details under the My account tab, Billing details option.

If you do not have a VAT number, you can enter 0000 000 000 in the appropriate field.

Once this is done, the system will offer to generate an invoice in My purchases.

Refund

Would you like a refund ?

No refund is possible unless it has been activated by the organizer.

In that case, you received an email. Please check your emails and your spam folder.

Ticketing contact

Does your question concern ticketing only ?

Use the form below for any other question related only to ResEvents ticketing.

To protect the form against automated submissions, please answer this small verification.
When sending this form, remember that we manage thousands of events. Be precise in your question so that we can help you as quickly as possible.

Would you like to know how to add your event on ResEvents.be ?

Discover our ticketing solution, the available options and the steps to put your event online. Go here to see everything in detail.

Discover ResEvents Pro